We currently ship to UK, Europe/EEA and USA/Canada.

Various shipping options are offered at the checkout. Free Shipping is offered on all retail orders of £40 or above. This offer applies to UK orders only includes channel islands and the Isle of man.

(Sign up to our newsletter for updates on new shipping territories)

We aim to ship your order within 3-5 working days from the date you placed it. 

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Our Returns Policy

If you are unhappy with your order or change your mind for any reason, you have 30 days to return your order for a full refund (excludes shipping), providing the following conditions are met.

Items returned must be in the original condition that the customer received them in unused, unopened and in their original packaging. This includes ensuring that all labels are affixed and unopened or unbroken, all tamper seals intact and products unused.  We will inspect all returned items before issuing a refund to ensure that they are in saleable unused condition. For hygiene reasons we cannot refund any opened or used hair/beauty products.

Please note that items are your responsibility until they reach our office. Therefore you are responsible for making sure that all returned items are wrapped in suitable packaging, to prevent damage to the items or their packaging, we can not refund returned items that are damaged in transit. We are not responsible for any items that are returned in error. As a precaution, we strongly recommend that you use a signed for delivery service that insures you for the value of the items that you are returning. This protects you against lost or damaged goods.

For Returns email us: returns@theafrohairandskincompany.co.uk

Returns must be sent to The Afro Hair & Skin Co. Ltd. 4, 33 Warrior Square. St Leonards-on-Sea, TN37 6BG 

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When returning items, please ensure that you include all of the following information:

1. Full Name

2. Address, as provided on the original order

3. Your order number/reference

4. Reason for Return or Exchange

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Distance Selling Regulations:

Under the European Distance Selling Regulations, customers within the European Union (EU) are automatically entitled to a Seven Day Cooling Period. This gives you the right to cancel the contract of purchase, within seven days of your order. Notification of cancellation must be received in writing within seven working days of the goods being received by the customer. As per the European Distance Selling Regulations, we will refund the cost of item(s), as well as the original shipping Charge.

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INTERNATIONAL CUSTOMS, DUTIES & VAT

(Please note, there is no VAT currently charged on our products.)

Customs and import duties (if any) are charged once the parcel reaches its destination. These charges must be paid by the recipient of the parcel.

Unfortunately, we have no control over these charges, and can't advise on what the costs will be in advance. We advise you to contact your local customs office for current charges. 

If your products are returned back to us due to non-delivery, incorrect address, no one available to sign for and/or collect your products you will incur re-delivery charge(s)

Refunds will not be issued for goods that have been shipped and returned back to us due to non-delivery, incorrect address, no one available to sign for and/or to collect your products.

Reasonable allowance should be made for orders made over the weekend and at National Holidays. We do our best to deliver within 30 days of the date of your order but shall not be liable for loss occasioned by delay in delivery arising out of any cause beyond our control.

 

Lost and Stolen Items

We do not take responsibility for items that are lost or stolen in transit. Please selected a tracked and signed for option if your item is likely to be kept in an unsafe location, or if you are not around to collect. 

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[ The Afro Hair & Skin Co. Ltd, 2016 ]

Based on 761 reviews
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5 stars

Luscious butter, great for my daughter's hair (1yr). A small tub but a little goes a long way!

Bloom Omega Hair Oil

Love this product. I got it after commenting on my daughters hair who recommended it. Now I am promoting it to all my friends. I love the feel of it on my hair it has the right density and is not greasy but coats my hair and keeps it sleek shiny and healthy looking. Well done on your business and the fact that it is a black business is so exciting. I also loved the hand written note that was a genius personal touch. All the best in all you do. I will continue to use you

It’s absolutely gorgeous

Bloom smells wonderful and you can tell it’s been made with so much love and good intent. It’s a high quality oil that makes my children’s hair feel so soft.

Great Shampoo

Loved using it. Very cleansing but not stripping. Great for sensitive scalps!

Amazing!!!

I do not normally give reviews, but this is an exception. Flourish, is amazing! I have been using it for just under one week and I can honestly say, i have noticed a difference in my hair already. The product is excellent, I would recommend it to achieve healthy looking hair.

My Locs Love it!

I just used the Flourish-Totally Nourishing Hair Butter after washing my locs and I love how moisturized and soft my hair feels. I applied the butter from root to ends on my damp hair and followed it with the BLOOM Omega Healthy Hair Oil and together I'm really loving how nourished my scalp and locs look and feel!

Amazing hair butter. Nourishes the hair so amazingly. In my second pot and use it on all 3 of my children’s hairs

Best hair butter ever!

I had been looking for the right hair butter for quite some time and knew my search had ended once I tried Flourish! A little goes a long way and it makes my hair look and feel wonderful. Great scent also. Absolument the best hair butter ever!

Fantastic product

I absolutely love this soap. I’ve heard promises of soap for Afro hair that will leave it clean and soft but all have failed except this one. My hair was left clean and soft like never before. Defo recommend this.

Great shampoo!

This shampoo is like nothing I have used before. It’s gentle yet cleanses the hair so welll. I love that fact that it is handmade and with natural ingredients!
We’ll be definitely buying again and spreading the word thank you!

So Thankful that I Found You

The shampoo bar is perfect and left my hair clean and moisturized. Love love love how much the bar lathered with very minimal application because it makes me feel like my bar will last forever hehe. I’ve been looking for the perfect product to replace Anita Grant’s shampoo and I for sure have. Thankful and would love a conditioner and leave in conditioner from you.

FLOURISH-Totally Nourishing Hair Butter

I always knew butter was good for you

This butter has made my hair so incredibly soft and more managble.
I'm a 4a/4b curl pattern but my scalp is incredibly tender, so any brushing, combing is never fun but this has helped keep my hair so much softer, less tangled and more moisturised. I absolutely love it.

Reviving indeed

Leaves my body smooth with a nice shine to it

H
NATIVE GLOW - Real Organic Shea Butter
Heather Booth di Giovanni

NATIVE GLOW - Real Organic Shea Butter

A
Minis Discovery Set
Andrew Katz
Convenient and nourishing

The Minis are very convenient, especially when I am travelling and also nourishing at the same time.

Amazing

It is so good for my hair and it smells amazing.

Rich hair butter

Amazing hair butter. Melts in your palms and apply well into kinky Afro hair, gives it a lustre and makes it easy to style! I use this interchangeably with the hair oil depending on my mood on the day !

Happy Skin!

As always, this beautiful oil has brought my tired skin back to life. I also absolutely love the smell, which is so subtle but so good!

The perfect shampoo

Absolutely love this shampoo bar. IT left my hair feeling so soft whilst also noticeably cleaning throughly

Good to try, Good to share

So pleased to get this small set after a long wait. Unbelievably it's packed with daily essentials and a great present for anyone. I shared all products with family and saw a smile on everyone's face!

Light but effective

I have been using the 'FLOW' oil for a couple of years now. It is a vital part of my daily routine. It doesn't take much oil to give my face the moisture it needs.

Amazing product and even better customer service. Smells amazing and my skin is smoooooth

Lovely Butter

The parcel arrived packaged so nicely. The butter is gorgeous. Smells lovely, great consistency; firm and then melts in your hands. It has kept my hair so soft. I just wish the jar was a bit bigger! Definate repurchase all the same.